Return Policy

Last updated:

This policy covers returns and exchanges for Thodmaredhex physical planning products purchased through approved channels.

Danish consumer purchases

If you are a consumer in Denmark, statutory rights under Danish sale of goods rules and EU consumer rules on distance selling apply where relevant to your order of planning workbooks and card decks.

Digital kits

Downloadable planners are delivered instantly. If a file fails to open, contact us within fourteen days of purchase and we will reissue access after a quick verification.

Printed decks and workbooks

Unused items in original packaging may be returned within thirty days of delivery for a refund of the product price, excluding outbound shipping unless the item arrived damaged.

How to start a return

Email the studio using the addresses listed on the contact page with your order number and a short description. We reply with return instructions tailored to your product.